returns
After receiving the goods, you have the option to return your order within 14 days according to our cancellation policy to return.
Please notify us of your return by email to fragen@studiowohnglueck.de. You will then receive all the important information about the return from us.
Please note that the costs for return shipping are borne by the buyer and unarranged returns after the deadline will not be accepted.
Please send the goods back to us as a prepaid package and keep the delivery receipt. If possible, send the goods back to us in the original packaging including accessories. If you no longer have the original packaging, please use other suitable packaging that offers sufficient protection against possible transport damage. This will avoid any claims for damages due to damage caused by inadequate packaging.
Wall paints are excluded from returns. These are individually mixed and therefore cannot be returned.